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7. RETURNS AND CANCELLATIONS
7.1. We are unable to accept returns on items that are bespoke, personalised or made to specific measurements. This includes wallpaper (which is printed to order), fabric (which will have been cut specifically to your requirements) and all furniture (as these pieces are created specially for you).
7.2. When returning Products, please send them to us using one of the methods detailed below, including your proof of purchase (a receipt or dispatch note).
7.3. We ask that you take reasonable care when handling the Products and return them unopened, unused and in their original packaging where possible.
7.4. Once Products have been delivered, you may return them within 14 days of receipt of delivery by the following methods.
7.5. By Post or Courier:
7.5.1. You may return any Products to us by post at your own cost and risk.
7.5.2. Please note that we are not liable for any loss or damage to any returned Products in transit and as such, we recommend that you return any Products through a recorded delivery service.
7.5.3. Please package the Products properly and securely together to ensure that the Products are not damaged in transit.
7.5.4. If returned Products are lost or damaged in transit, we reserve the right to charge you for (or refund any amounts attributable to) such loss or damage.
