Shipping policy

6. DELIVERY 

6.1. Home furnishings and made-to-measure products can be shipped worldwide. Products may be dispatched separately.

6.2. Products made-to-order: it is the customer’s responsibility to ensure that the Upholstery and Furniture will fit into the home and that there is sufficient access for our delivery vehicle to reach the delivery address. Additional charges may apply in certain circumstances.

6.4. Import Duty:

6.4.1. All orders outside of the EU are shipped with DDP (Delivery Duty Paid), meaning that taxes and duties are included in the final price, so there will be no additional charges to pay when you receive the goods.

7.5. By Post or Courier:

7.5.1. You may return any Products to us by post at your own cost and risk.

7.5.2. Please note that we are not liable for any loss or damage to any returned Products in transit and as such, we recommend that you return any Products through a recorded delivery service.

7.5.3. Please package the Products properly and securely together to ensure that the Products are not damaged in transit.

7.5.4. If returned Products are lost or damaged in transit, we reserve the right to charge you for (or refund any amounts attributable to) such loss or damage.